I finally broke down and went to the Microsoft store in mid-town at The Galleria to have my laptop looked at. The Galleria is a mega mall that has been around for over 30 years. It was one of the “in places” to hang out when I was in high school. It is located on Westheimer St. which was also the main drag back in my day.
I hadn’t been to The Galleria in over 10 years. I was amazed at how much the mall had changed. It has gotten bigger and fancier over time. The ice skating rink is still there along with many of the restaurants I remembered. The huge Visible Changes is still in the same place along with Neiman Marcus and Saks Fifth Avenue as anchors.
Anyhow, I found the Microsoft store relatively easily and made it in time for my Answer Desk appointment. I was helped by a nice knowledgeable young man named Bryant. He quickly figured out what was wrong with my Surface Pro and fixed it quickly. The longest part was waiting for my laptop to charge up and get updated. It has been almost a year since I was able to use my Surface Pro..
I do have a regular PC in my office but sometimes I want to blog and do stuff in my bedroom or living room. I am thrilled to be able to do this again. In fact, I am sitting on my bed writing this post right now.
If you ever need to have a Microsoft product serviced, I can recommend the Answer Desk at the Microsoft Store. There are several around the country and you can most likely find one near you.